Virtual Fitting Service
- In stock, ready to ship
Our Virtual fitting service came about during COVID when it was really difficult for customers to come in. We would chat to our customers over video, ask the questions we needed answers to allowing us to give our customers the confidence to be able to choose the product they want and in the correct size too. This then also avoided returns which are costly and time consuming for both the customer and us.
About Virtual Fittings
Introducing Extreme Skates Virtual Fitting Service - Your worry-free solution to online skate shopping!
Say goodbye to the uncertainties of purchasing roller skates and inline skates online. With our Virtual Fitting Service, we've got you covered every step of the way. No more wondering: Will they fit? What if they don't? Are these the right ones for me?
How Does It Work?
Drawing on 20 years of expertise in fitting skaters with precision, we've crafted a service that guarantees the perfect fit for you.
Step 1: Purchase your Virtual Fitting Service
Step 2: You will receive specific instructions on
- 2.1: How to measure your feet
- 2.2: Take photos of your feet from top down aspect -side aspect and heels -
Step 3.: Email all of the above to franca@extremeskates.com.au
Step 4: Set up a mutual time to meet up for a live chat on any platform that suits you best.
Your Investment =$99.99 which is redeamable if the recommended skate is purchased from Extreme Skates.
If our recommendation doesn't match your expectations, fret not! Extreme Skates will cover the freight for all exchanges.
Experience the ease and confidence of shopping for skates online, knowing that your satisfaction is our top priority. Embrace the joy of skating without the hassle - try Extreme Skates Virtual Fitting Service today!
Please be aware "In Stock, Ready To Ship" does not necessarily mean we have the on hand immediately and it may need to be ordered from our suppliers. This can take ONE TO TWO WEEKS. Please contact us for options if you need the item urgently.
Extreme Skates Shipping Policy
We offer multiple shipping options to best fit your needs. Please see the following shipping rates and transit times:
Express Shipping:
- For orders $300.00 and up within Australia
- Transit Time: 1 to 4 business days
- Price: $40.00 AUD
Express Shipping:
- For orders $0.00–$299.99 within Australia
- Transit Time: 1 to 4 business days
- Price: $30.00 AUD
Standard Shipping:
- For orders $0.00–$100.00 within Australia
- Transit Time: 2 to 8 business days
- Price: $10.00 AUD
Standard Shipping:
- For orders $100.01–$299.99 within Australia
- Transit Time: 2 to 8 business days
- Price: $20.00 AUD
Standard Shipping:
- For orders $300.00 and up within Australia
- Transit Time: 2 to 8 business days
- Price: Free
Standard International:
- For orders $0.00–$800.00 to New Zealand
- Transit Time: 6 to 27 business days
- Price: $80.00 AUD
Please note that transit times are estimates and may vary based on your location and other factors outside of our control. Once your order is shipped, you will receive a confirmation email with tracking information.
Our standard international shipping option is available to customers in New Zealand. For international orders, please note that the recipient is responsible for any additional customs fees or duties that may be assessed by their country.
Skateboards - Due to their length, shipping rates for skateboards will vary based on postage location and will be calculated prior to dispatch. You may be contacted by one of our team and asked to pay an additional shipping fee before your order can be dispatched. Skateboard purchases over $300 will still receive free shipping.
All products sold by EXTREME SKATES come with standard manufacturing guarantees against faults. If a product is found to have a manufacturing fault we will replace it free of charge once we are satisfied that the fault is as a result of manufacturing and NOT from extreme riding or over use. Where it is practical to repair a faulty product then we will, or else at our discretion, we will replace the product. If the product fails due to wear and tear, accident, neglect or negligence, or if it is outside the warranty period, we will happily repair it for a reasonable charge. Please note, while we are happy to return and exchange a product, refunds will not be provided simply for change of mind or incorrect sizing.